What’s your favourite airline? If you’d asked me a few months ago, I would have said Air New Zealand. Not because I’m a loyalist national but because they always offer great service, reasonable prices and are big on innovation. Ask me now though and I’d struggle to give the same answer.
I’m spoilt you see. We recently had the extreme pleasure of taking two flights on Etihad (both between Brisbane and Singapore). I don’t think I could go back to preferring any other airline.
Why do I love Etihad so much now? Because they’re the best airline in the world!
Simply this, Etihad’s business class service is extremely affordable. If you read my previous posts about using auctions to get business class upgrades you’ll know how we made our business class flights on Etihad affordable. Flying on Etihad in business class is actually a pleasure.
Dedicated check-in desks for business class travellers at Brisbane airport, priority passes for security and access to the Air New Zealand business class lounge make waiting in the airport for your flight comfortable and enjoyable. At the Singapore end they have a check-in room in Changi airport with private security lines and an even plusher business class lounge complete with massage chairs.
On board, Etihad’s business class product is comfortable and luxurious. Lie-flat beds arranged in pod formation. Massage rollers in the seats. Noise cancelling headphones. (The don’t have kid-sized ones so if you are travelling business class with little kids then you might want to bring your own. Here are the best headphones for toddlers.)
The food was out of this world and the service by flight attendants top notch.
Flying with Etihad in business class we arrived at our destination feeling great. We were rested, relaxed and well-feed. There was none of that horrible “flight smell” to wash off at the end of the journey.
Travelling with children in business class is always a bit of a worry but we found Reuben was better behaved on these flights than any of the others 30+ flights he has been on in his three years of travel. More space to spread out in, a proper bed to sleep in on a night flight, comfortable headphones, potato chips at the push of a button… why wouldn’t he be well-behaved?
Etihad have an in-flight nanny – a flight attendant dedicated to keeping children entertained and happy on flights. She came up and introduced herself to us, explained that she would be working in the economy class cabin (where children usually fly) but that she would make special trips up to business class to see Reuben during the flight for games and face-painting. Fortunately for me, he slept through the entire flight so didn’t get a chance to play with the nanny but it’s still an amazing service for parents on board.